Hug-a-Plug

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Hug-a-Plug Warranty

Warranty

LIMITED WARRANTY: Hug-A-Plug is warranted for life against defects in material and workmanship. If Hug-A-Plug ever fails due to defects in material or workmanship or fails to perform as designed, we will promptly replace the plug with a new plug with the same or better specifications at no charge to the buyer.

Replacement as provided under this warranty is your exclusive remedy. Hug-A-Plug, Inc shall not be liable for any special, incidental or consequential damages or for breach of any express or implied warranty.

Please complete the form below, we will send you a replacement plug along with a prepaid return label for the defective plug.

 

NOTE: Do not return the defective plug until you receive the replacement plug and prepaid return shipping label.

If you have questions contact us at:

Mail: Hug-A-Plug, Inc., P.O. Box 2190, Brighton, MI 48116
Email: cs@hugaplug.com
Telephone: Customer Service toll free at 800-630-1740 ext 3

Store Policy

All orders accepted by Hug-A-Plug, Inc. are subject to our online store policy.

All descriptions and pictures contained in this website are intended to give a general idea of the products, actual specifications and colors may vary slightly. All products are subject to availability. If your order cannot be fulfilled you will be offered an alternative before your order is processed. All prices are shown in US Dollars, we reserve the right to change any advertised price at any time.

Payments will only be charged to your credit card account after your order has shipped.

Returns

Damaged products: If the product you received was damaged during delivery, contact us immediately and we will arrange for pickup and replacement.

Non-Defective products: If within the first 30 days from receipt you wish to return product, please contact us for a Return Authorization number. We will process the refund when the product arrives at our location, provided the product is received in good condition. Please note we do not charge a restocking fee and do not refund the shipping costs on returned products.

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